Frequently asked
Gold and Silver questions, answered straight
If the answer to a question is that you probably do not need us, that is what it says below. Anything not covered here, just ask when you call.
Questions
Booking and visiting
Do I need an appointment to visit AK Gold & Silver?
AK Gold & Silver is a walk-in gold buyer, so you can bring your items to the Highland Village location for an in-person evaluation. The store is at 2570 Justin Rd Ste 135, Highland Village, TX.
What happens when I bring in my items?
Your items are evaluated in person and in front of you. They are tested and weighed using calibrated scales and testing technology, so you can see how the evaluation is completed.
Can I get an appraisal without agreeing to sell?
Yes. AK Gold & Silver offers free no-obligation appraisals. You can review the evaluation before deciding whether to accept an offer.
Questions
Items and evaluations
What does AK Gold & Silver buy?
AK Gold & Silver evaluates gold, silver, fine jewelry, luxury watches, bullion, sterling silver flatware, and platinum. Items must be evaluated in person at the Highland Village location.
Do you evaluate luxury watches?
Yes. Luxury watches are evaluated in person as part of the service. The evaluation takes place at the Highland Village store and is conducted in front of you.
Can you give me a value over the phone or online?
No. AK Gold & Silver does not provide sight-unseen pricing by phone or online. Every item is tested and weighed in person against live spot prices.
Questions
Offers and payment
How is the value of my gold or silver determined?
The value is based on the item evaluation, including testing and weight, together with live market rates. AK Gold & Silver conducts the evaluation in front of you using calibrated scales and testing technology.
When do I get paid if I accept the offer?
AK Gold & Silver provides immediate cash payouts when you accept an offer. The purchase is an outright sale rather than a loan.
